Client Results

Developing a global people strategy

OUR CLIENT'S ISSUE
One of the world's leading fast food companies, with restaurants in more than 100 countries, needed to take a more proactive approach towards becoming a global organization. The client's operations, including HR, had historically been decentralized and there was duplication of effort in people-related initiatives around the world. Additionally, business goals dictated the need for more focus on people performance. A people strategy that provided more structure and shared resources would help operations and HR leads in accomplishing these business goals. Because of vast regional differences, this strategy needed to impose structure while simultaneously allowing for flexibility in the regions to ensure relevancy. Capital H Group assisted a cross-functional team in creating a map for aligning the stakeholders around a people strategy while also addressing these concerns.

THE CAPITAL H APPROACH

To create this cross-border people strategy, we:

  • Designed a process for creating a people strategy that would be relevant across countries
  • Facilitated an intensive four-day planning meeting that took a cross-functional group from identifying business issues and needs to a people strategy
  • Worked closely with the corporate HR team to communicate the strategy to leadership
  • Set the path for implementation with the HR team

THE BUSINESS BENEFITS

Our work in facilitating the creation of a cross-border people strategy will:

  • Align the requirements and concerns of the company's business leaders from the various parts of the world
  • Enable the development of a people strategy framework that can be applied globally
  • Support the client's short-term business goals
  • In the future, eliminate duplication of efforts, while potentially cutting costs